Cancel any time. Full refund in the first week.

1. What this covers

Payment

US$299 per month, recurring

Full refund window

7 days from the first payment

Refund route

support@sourcerow.co

Decision within

5 business days

2. First payment

Ask within 7 days of your first payment and it is refunded in full, for any reason. You do not have to justify the request, and there is no partial deduction for briefs you already generated.

3. A single brief bought on its own

A single brief costs US$99, is paid once, and does not renew. While it is unused it is refundable in full within 7 days, for any reason and without justification.

Once you generate the brief it is delivered, and a delivered brief is not refundable. Running the published sample never spends it, and a template Sourcerow cannot read never spends it either — only a brief built from your own two periods does.

An unused single brief stays available for 90 days from the purchase. After that it expires and is not refunded, so buy it when you have the two periods ready.

4. Later months

Renewal payments are not refunded by default, because cancelling is immediate and always available: cancel before the next renewal date and you are not charged again. Access continues until the end of the period you already paid for.

Two exceptions are refunded without argument. If the service was unavailable for a substantial part of a paid month, that month is refunded proportionally. If a renewal was charged after you had already cancelled, it is refunded in full.

5. How to cancel and how to ask

Cancelling does not require contacting anyone: open the billing portal linked in your Stripe receipt and cancel there. That alone stops all future charges.

For a refund, write to support@sourcerow.co from the email address on the subscription. Say which payment you mean. Nothing else is required, and you never need to send an invoice, a screenshot or any client data.

A decision is sent within 5 business days. Approved refunds are returned by Stripe to the original payment method, and the time to appear on your statement is set by your bank, not by Sourcerow.

6. Chargebacks

If you believe a charge is wrong, writing to us first is faster than a chargeback and there is no penalty for asking. Nothing on this page prevents you from disputing a charge with your bank or card issuer, and no term here waives a refund right the law gives you.